Contact Us
Questions? We're happy to help.
Whether you're wondering about an order, curious about a product, or just want to talk longevity, we'd love to hear from you.
Email Us
Send us an email at support@biosempra.com. We read every message and usually reply within one business day.
If your question is about an order, include your order number and the email address you used at checkout, and we'll be able to help you much faster.
Looking for a Quick Answer?
You might find it right away on one of these pages:
- Shipping Policy for delivery times, tracking, and shipping costs.
- Return & Refund Policy for returns and our 30-day money back guarantee.
- Cancellation Policy for managing, pausing, or cancelling a subscription.
And if you can't find what you're looking for, just email us. That's what we're here for.
Customer Support Hours
Monday to Friday: 9:00 AM to 5:00 PM ET
Saturday and Sunday: Closed