Shipping policy
Thank you for shopping with us! Every order ships fully insured at no extra cost, here's what to expect.
Fast Order Processing
Your order ships within 1–2 business days (Monday–Friday). As soon as it's on its way, you'll receive a confirmation email with your tracking number so you can follow your package from our door to yours.
Shipping Options & Rates
Choose the speed that suits you at checkout. Shipping is calculated by order weight, and we deliver anywhere in the USA that USPS goes, including P.O. boxes.
| Order weight | USPS Ground Advantage (2–4 business days) | USPS Priority (1–3 business days) |
|---|---|---|
| Up to 0.5 lb | $4.50 | $9.00 |
| 0.5 – 0.75 lb | $5.50 | $11.00 |
| 0.75 – 1 lb | $7.00 | $11.50 |
| 1 – 2 lb | $9.00 | $16.00 |
| 2 – 3 lb | $12.00 | $18.50 |
Ordering something over 3 lb? Just reach out and we'll happily arrange the best shipping option for you.
Free Insured Shipping
Every package is fully insured at no cost to you. If anything happens along the way, damage, loss, or a package that can't be found after delivery, just let us know and we'll make it right with a free replacement or a full refund, whichever you prefer. No forms, no hassle.
Need to Change Your Address?
If you'd like to update your shipping address after ordering, just send us a quick message and we'll take care of it. And if a package is ever returned to us, we'll get a new one on its way to you right away.
Our Delivery Promise
We work with USPS to get your order to you quickly and safely. If your package ever seems to be taking longer than expected, let us know, we'll personally track it down and keep you updated until it's in your hands.
Questions?
We're always happy to help! Reach us anytime at support@biosempra.com and we'll get back to you as soon as we can.