Cancellation policy

Some products in our store can be purchased as a subscription. This policy explains how subscriptions work and how you can change or cancel them at any time.

How Subscriptions Work

When you purchase a subscription, you'll receive repeat deliveries of your supplements based on the frequency you select. Your payment details are stored securely, and you'll be charged for each delivery as it's processed, unless you've chosen to pay in advance. Prepaid subscriptions may renew automatically at the end of their term. If you don't want a subscription to renew, simply cancel it before the renewal date.

You're in Full Control

Skip, reschedule, edit, or cancel your deliveries anytime, based on your needs. There are no minimum commitments and no cancellation fees.

How to Manage Your Subscription

Your order confirmation emails include links to your order, and you can manage your subscription from there. Prefer a hand? Email us at support@biosempra.com and we'll take care of it for you.

Cancellations and Changes

Changes and cancellations take effect right away for your upcoming deliveries. If an order has already been billed or shipped, it will be delivered as normal, and unopened products are covered by our 30-day money back guarantee. See our Return & Refund Policy for full details on returns and refunds.